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Les travaux de l’axe IO visent à proposer une démarche outillée de support à la collaboration d’organisations.

Responsable d'axe : Frédérick Bénaben

Vue d’ensemble des travaux

Les travaux de l’axe IO visent à proposer une démarche outillée de support à la collaboration d’organisations. La notion de collaboration se décompose selon trois objectifs distincts qui constituent les trois niveaux de la démarche :

  • Définir la collaboration : Il s’agit avant tout de définir la partition des activités (affectation et séquencement) qui doivent être réalisées par les partenaires de la collaboration afin de satisfaire les objectifs collectifs. Ce premier niveau ambitionne de proposer des outils théoriques (concepts et méthodes) et pratiques (prototypes logiciels) permettant (i) la caractérisation formelle d’une situation collaborative (recueil des informations relatives aux partenaires, aux objectifs collaboratifs, au contexte de la collaboration etc. sous la forme de modèles) et (ii) l’exploitation automatisée ou assistée de la connaissance ainsi recueillie pour déduire et proposer automatiquement, évaluer et valider des modèles de comportements collectifs (sous la forme de cartographie de processus collaboratifs), des indicateurs de performances associés et d’autres modèles pertinents vis-à-vis de la collaboration ciblée (cartographie des risques liés à la coopération et des stratégies de gestion de ces risques par exemple).
  • Réaliser la collaboration : L’objectif est ici d’agir concrètement et d’accompagner l’exécution factuelle de la partition définie lors de la phase précédente. Ce deuxième niveau utilise les modèles de processus collaboratifs générés au niveau précédent et ambitionne de les transformer en modèles de workflows exécutables et orchestrables par un système d’information. L’ambition est ici d’obtenir un modèle informatique qu’un moteur d’orchestration logiciel puisse exécuter, afin de mobiliser les applications, services ou interfaces répartis entre les systèmes d’information des différents partenaires, selon un séquencement précis et fidèle aux modèles de processus collaboratifs issus du niveau métier. La difficulté de cette tâche est double, puisqu’il est à la fois nécessaire de trouver chez les différents partenaires les services informatiques qui couvrent pertinemment les activités métier des processus collaboratifs, mais également de combler les éventuels manques en générant des interfaces logicielles (dans le cas d’activités humaines) avant de réaliser l’orchestration concrète du schéma collaboratif. Cette phase concerne donc la transition entre le « design-time » et le « run-time ».
  • Maintenir la collaboration : Le schéma de collaboration défini puis exécuté doit être maintenu vis-à-vis des évolutions, perturbations ou dysfonctionnements que pourrait subir la collaboration. Ce troisième et dernier niveau est pleinement dédié au « run-time ». Il est question de la prise en charge de la nécessaire agilité de la collaboration. En effet, il est indispensable de prendre en compte le fait qu’à tout instant, les modèles et composants obtenus via les deux phases précédentes peuvent ne plus s’avérer adaptés à une situation collaborative qui a évolué. Il est alors nécessaire (i) de pouvoir détecter et diagnostiquer ce changement (son occurrence et sa nature) et (ii) de pouvoir adapter les modèles de workflows collaboratifs à la volée, afin d’ajuster le comportement collaboratif (et son orchestration) à la nouvelle situation.

Définir la collaboration

Ce premier niveau se décompose en deux objectifs :

  1. recueillir la connaissance relative à la situation collaborative visée,
  2. transformer cette connaissance afin de proposer des modèles de comportement collaboratif pertinents (cartographie de processus collaboratifs, indicateurs de performance, etc.).
  • Le premier objectif s’appuie sur la définition d’un méta-modèle de situation collaborative « en couches », qui s’articule autour d’un noyau relatif aux concepts propres à la collaboration d’organisations en général et de deux niveaux de couches supérieures (domaine et application), qui contiennent des concepts plus spécialisés. A titre d’exemple, la première couche peut correspondre au domaine de la gestion des crises, alors que la deuxième peut contenir les concepts inhérents à l’application aux crises routières. Ce méta-modèle est utilisé pour créer des modèles représentatifs des situations collaboratives considérées.
  • Le deuxième objectif utilise la notion d’ontologie, afin de lier les éléments caractéristiques du modèle de collaboration construit aux instances présentes dans notre ontologie collaborative de référence (construite à partir d’ontologies telles que le MIT Process Handbook et enrichies au cours de nos travaux). Les connexions ainsi établies vont permettre d’intégrer les nouveaux éléments (propres à la collaboration considérée) au sein de l’ontologie de référence et de leur appliquer des règles de déduction permettant par exemple de sélectionner et d’ordonner les capacités des partenaires selon les objectifs et le contexte de la collaboration, ou encore de proposer des jeux d’indicateurs de performance pertinents. Cette démarche permet d’aboutir à la proposition de multiples modèles de comportements collaboratifs qualifiés, qui doivent ensuite être sélectionnés. Pour ce faire, une campagne d’évaluation peut être menée : la simulation des modèles obtenus ou la projection de la situation selon les modèles déduits (voire d’aléas additionnels) permet d’anticiper sur leurs conséquences et de faciliter les choix.

Réaliser la collaboration

Afin de réussir la réconciliation technique (i) des activités (qui composent les processus collaboratifs) avec les services techniques des partenaires et (ii) des informations (qui circulent au sein des processus métier) avec les données techniques des partenaires, ce deuxième niveau s’appuie sur l’annotation sémantique de tous ces concepts. Ces annotations, issues en particulier d’ontologies de domaine (base de connaissance caractéristique d’un domaine métier donné), seront alors utilisées (pour leur structure syntaxique comme pour leur contenu sémantique) afin de déterminer quels services techniques (respectivement données techniques) correspondent au mieux à quelles activités métier (respectivement informations métier).

Par ailleurs, c’est également à ce stade que la question de la génération « à la volée » des interfaces (destinées à permettre la mobilisation des activités purement humaines au sein des workflows) doit être traitée. Pour ce faire, ces activités humaines (définies en termes d’entrées, de sorties, de caractéristiques fonctionnelles et non fonctionnelles) seront alors invoquées au travers d’interfaces homme-machine, fournissant aux êtres humains en charge de les réaliser ces données d’entrée et attendant qu’ils transmettent les données de sortie.

Enfin, ce niveau intègre l’orchestration à proprement parler, par le biais de l’utilisation d’un « workflow engine », véritable orgue de barbarie, en charge de concrétiser la partition définie (au premier niveau) et formalisée (au deuxième niveau) entre les acteurs de la collaboration au travers de leurs systèmes d’information.

Maintenir la collaboration

La gestion efficace de la dynamique collaborative en temps réel nécessite la mise en œuvre d’une capacité de détection (afin de diagnostiquer l’éventuel éloignement de la situation considérée par rapport à l’état attendu du système) et d’une capacité d’adaptation (afin de redéfinir tout ou partie des workflows de manière plus adaptée à l’instant).

La détection est mise en œuvre au travers de la mesure de distance entre (i) un modèle de situation attendue (i.e. le modèle de la situation initiale, alimentée par les informations relatives à l’avancement théorique des workflows) et un modèle de situation terrain (i.e. le modèle de la situation initiale, alimentée par les informations issues du terrain). Si ces deux modèles divergent, on estimera alors que le comportement exécuté au travers des processus collaboratifs n’est plus pertinent. Par ailleurs, la nature de cette divergence (i.e. sur quelle partie du modèle porte la divergence) nous permettra de connaître les causes de cette divergence.

Sur la base des informations précédentes (et en particulier les causes de la divergence), l’adaptation va être menée en rebouclant sur l’un des niveaux de « design-time ».

Cadre conceptuel

Si les trois niveaux précédents décrivent les couches de l’approche menée au sein de l’axe IO, il est important de préciser qu’orthogonalement à ces trois niveaux se trouvent les plans d’abstraction de la gestion des connaissances :

  • Le plan des « données » correspond à l’émission, la transmission et la réception de signaux numériques ou de valeurs constatées. On y retrouve des sources de données aussi variées que les capteurs, l’opendata, les réseaux sociaux, les rapports ou relevés transmis par les acteurs humains, etc.
  • Le niveau « informations » fournit une interprétation sémantique des données du niveau précédent pour alimenter des modèles formels (par exemple lorsque la donnée sur la position d’une victime devient une icône ou un symbole sur une carte géographique du site).
  • Le niveau « connaissances » correspond à l’exploitation des informations pour la génération de nouvelles connaissances (par exemple lorsque l’ensemble des positions des victimes connues sur une carte du site permet de définir une tournée optimale pour les secours).

Compte tenu de ces considérations, la structuration des travaux de l’axe IO peut-être positionnée au sein du cadre conceptuel ci-dessous.

io-framework

Domaines d’application

Les travaux de l’axe IO rencontrent principalement quatre domaines d’application. Ces domaines sont à la fois le support de l’évaluation des résultats, mais également générateurs de contraintes spécifiques :

  • Système de gestion de crise : Face à l’occurrence d’une crise, un ensemble d’acteurs institutionnels ou privés doivent agir selon leurs compétences spécifiques, mais avec une problématique de coordination forte. Il s’agit d’un type de situations collaboratives où l’hétérogénéité des acteurs est un facteur extrêmement présent. Par ailleurs, du fait de l’instabilité inhérente à ce type de situation, l’agilité de la collaboration revêt une importance critique.
  • Système de transport : Les réseaux de transports de personnes (transports en commun, réseau routier) constituent une juxtaposition de systèmes imbriqués, mais relativement peu influents les uns sur les autres. Les questions de l’interopérabilité, de la collaboration et de l’agilité de ces réseaux, dans un objectif de gestion intermodale (et de transformation de cet ensemble de réseaux en un réseau de réseaux par le biais de la médiation), constituent des enjeux conséquents dans un contexte de villes intelligentes et durables.
  • Système de santé : Il s’agit de collaborations extrêmement asynchrones (les acteurs ne sont pas mobilisables simultanément), fortement réglementées et reposant sur des acteurs aux compétences diversifiées et avec des niveaux d’autonomie variés. Par ailleurs, les systèmes d’information sont de niveaux de maturité disparates (DMP, dossier papier, échange informel...). À nouveau, la criticité de ce type de situation collaborative est indéniable. On peut notamment évoquer le cas particulier de la prise en charge du patient à domicile.
  • Système logistique : Ce domaine concerne les collaborations opportunistes ou instituées entre acteurs d’un domaine essentiellement manufacturier (bâtiment, production, distribution). La gestion de la chaîne des clients aux fournisseurs s’apparente fortement à une situation collaborative (plus ou moins durable), pour laquelle les outils et approches développés au sein de l’axe IO peuvent s’avérer pertinents, aussi bien au niveau métier qu’au niveau technique.

Publications significatives

  • Dynamic delay risk assessing in supply chains

    Références :
    Elyes Lamine, Chokri Lajimi, Ouajdi Korbaa et Amine Boufaied. « Dynamic delay risk assessing in supply chains ». In : IET Intelligent Transport Systems (16 août 2016). P. . ISSN : 1751-956X, 1751-9578. DOI : 10.1049/iet-its.2015.0235.
    To be competitive, supply chains must be able to analyse and to evaluate, in real-time, critical differences between the short-term planned actions and the actual performed actions generating states of undesirable or unacceptable risk. The authors propose in this study, a method for monitoring the dynamic evolution of risk associated to delays affecting the transportation operations. They use the failure mode and effects analysis around failure scenarios and they evaluate risk using probability and cost. A failure scenario probability is estimated dynamically in discrete points based on event occurrences during the process execution. Delay risk is then assessed on-line and preventive actions can be undertaken before execution ended. The implementation of this method is performed by monitoring a delivery process facing risks associated to delays in the transport stream.
    Keywords: delays, probability, Risk management, supply chain management, transportation
  • An automatic model-to-model mapping and transformation methodology to serve model-based systems engineering

    Références :
    Tiexin Wang, Sébastien Truptil et Frédérick Bénaben. « An automatic model-to-model mapping and transformation methodology to serve model-based systems engineering ». In : Information Systems and e-Business Management (9 juin 2016). P. 1--54. ISSN : 1617-9846, 1617-9854. DOI : 10.1007/s10257-016-0321-z.
    With enterprise collaboration becoming increasingly frequent, the ability of an enterprise to cooperate with others has become one of the core factors in gaining competitive advantage. This trend has led to an urgent requirement to improve cooperation ability. To this end, model-based systems engineering is being adapted so that it can be used to represent and simulate the working processes of enterprises. Model-to-model mappings and transformations, as important aspects in model-based systems engineering, have become two of the key factors in improving the cooperation capabilities of enterprises. However, the foundations for achieving automatic model-to-model transformation have not yet been built. Normally, model transformation rules are built on the basis of model mappings, and model mappings concern semantic or syntactic representations. One of the difficulties in achieving model-to-model mappings and transformations lies in detecting the semantics and semantic relations that are conveyed in different models. This paper presents an automatic model-to-model mapping and transformation methodology, which applies semantic and syntactic checking measurements to detect the meanings and relations between different models automatically. Both of the semantic and syntactic checking measurements are combined into a refined meta-model based model transformation process. To evaluate the performance of this methodology, we demonstrate its applicability with a realistic example.
  • Collaborative Process Cartography Deduction Based on Collaborative Ontology and Model Transformation

    Références :
    Wenxin Mu, Frédérick Bénaben et Hervé Pingaud. « Collaborative Process Cartography Deduction Based on Collaborative Ontology and Model Transformation ». In : Inf. Sci. 334 (mars 2016). P. 83--102. ISSN : 0020-0255. DOI : 10.1016/j.ins.2015.11.033.
    With an increasing background in inter-enterprise collaboration and interoperability, the automatic deduction of collaborative business processes is increasingly being viewed as a crucial research subject. The common solution is believed to involve either semantic ontologies or metamodeling, which can be combined with semantic algorithms or transformation rules. However, from the viewpoint of enterprises, the modeling of collaborative processes should be software integrated and can be changed to workflow. The design of the targeted collaborative process model does not fit the need. This has led to a lack of concepts and transformation rules for the ontology or metamodel. In this paper, a new collaborative process model called collaborative process cartography is designed. Related collaborative ontology and its knowledge-expanding rules have also been updated. Collaborative ontology contains essential concepts for the collaborative situation and includes the rules and algorithms for process deduction. A prototype for the supporting tools is also provided.
    Keywords: business process management, Mediation information system, Model transformation, Ontology
  • A method to select a successful interoperability solution through a simulation approach

    Références :
    François Galasso, Yves Ducq, Matthieu Lauras, Didier Gourc et Mamadou Camara. « A method to select a successful interoperability solution through a simulation approach ». In : Journal of Intelligent Manufacturing 27.1 (févr. 2016). P. 217--229. ISSN : 0956-5515, 1572-8145. DOI : 10.1007/s10845-014-0889-4.
    Enterprise applications and software systems need to be interoperable in order to achieve seamless business across organizational boundaries and thus realize virtual networked organizations. Our proposition can be considered as an interoperability project selection approach and is based on three steps: (1) Modelling both collaborative business processes and potential related interoperability projects; (2) Evaluating the accessibility of each project regarding the current state of the organization; (3) Simulating each project and assessing the associated performance. These results are finally projected on a comparison matrix used as a decision support to select the most appropriate interoperability solution. An application case extracted from the French aerospace sector demonstrates the applicability and the benefits of the proposition.
    Keywords: Collaborative network, Control, Robotics, Mechatronics, Decision support system, Interoperability, Manufacturing, Machines, Tools, Performance measurement system, Production/Logistics/Supply Chain, Simulation
  • Impact of the integration of tactical supply chain planning determinants on performance

    Références :
    Uche Okongwu, Matthieu Lauras, Julien François et Jean-Christophe Deschamps. « Impact of the integration of tactical supply chain planning determinants on performance ». In : Journal of Manufacturing Systems 38 (janv. 2016). P. 181--194. ISSN : 02786125. DOI : 10.1016/j.jmsy.2014.10.003.
    In fulfilling customers’ orders, one of the goals of tactical supply chain planning is to satisfy the customers in terms of delivery efficiency, delivery quantity accuracy and on-time delivery. These performance objectives can be impacted by the way firms plan each of the three phases of the supply chain: procurement, production and distribution. Though the link between each of these phases and supply chain performance has been studied in extant literature, very few authors have considered all three phases at the same time. By adopting an integrated approach, this paper therefore aims to study the manner in which, taken together in one model, the planning determinants of the different phases impact on supply chain performance. It is important for managers to understand, from a holistic and integrated perspective, how a given combination of the planning determinants of the supply chain functions impacts positively or negatively on the performance of the supply chain. To carry out this study, this paper starts by proposing an integrated framework that is based on the SCOR model and the customer order decoupling point (CODP), followed by a five-step methodology for tactical supply chain planning. Then, using an analytical model and simulations, and based on a numerical example, it shows how the proposed methodology can be applied in a given decision-making situation. Our results enabled to identify the worst and the best combinations of planning determinants.
    Keywords: Decoupling point, Performance analysis, SCOR model, Simulation, supply chain management, Tactical planning
  • Supporting interoperability of collaborative networks through engineering of a service-based Mediation Information System (MISE 2.0)

    Références :
    The Mediation Information System Engineering project is currently finishing its second iteration (MISE 2.0). The main objective of this scientific project is to provide any emerging collaborative situation with methods and tools to deploy a Mediation Information System (MIS). MISE 2.0 aims at defining and designing a service-based platform, dedicated to initiating and supporting the interoperability of collaborative situations among potential partners. This MISE 2.0 platform implements a model-driven engineering approach to the design of a service-oriented MIS dedicated to supporting the collaborative situation. This approach is structured in three layers, each providing their own key innovative points: (i) the gathering of individual and collaborative knowledge to provide appropriate collaborative business behaviour (key point: knowledge management, including semantics, exploitation and capitalisation), (ii) deployment of a mediation information system able to computerise the previously deduced collaborative processes (key point: the automatic generation of collaborative workflows, including connection with existing devices or services) (iii) the management of the agility of the obtained collaborative network of organisations (key point: supervision of collaborative situations and relevant exploitation of the gathered data). MISE covers business issues (through BPM), technical issues (through an SOA) and agility issues of collaborative situations (through EDA).
    Keywords: agility, business-process management, collaboration, event-driven architecture, information system, interoperability, mediation, model-driven engineering, service-oriented architecture
  • A decision support system for robust humanitarian facility location

    Références :
    Jorge Vargas Florez, Matthieu Lauras, Uche Okongwu et Lionel Dupont. « A decision support system for robust humanitarian facility location ». In : Engineering Applications of Artificial Intelligence 46, Part B (nov. 2015). P. 326--335. ISSN : 0952-1976. DOI : 10.1016/j.engappai.2015.06.020.
    Each year, more than 400 natural disasters hit the world. To be more responsive, humanitarians organize stocks of relief items. It is an issue to know the quantity of items to be stored and where they should be positioned. Many authors have tried to address this issue both in industrial and humanitarian environments. However, humanitarian supply chains today do not perform correctly, particularly as regards resilience and efficiency. This is mainly due to the fact that when a disaster occurs, some hazards can strongly impact the network by destroying some resources or collapsing infrastructure. The expected performance of the relief response is consequently strongly decreased. The problem statement of our research work consists in proposing a decision-making support model in artificial intelligence dedicated to the humanitarian world and capable of designing a coherent network that is still able to adequately manage the response to a disaster despite failures or inadequacies of infrastructure and potential resources. This contribution is defined through a Stochastic Multi-Scenarios Program as a core and a set of extensions. A real-life application case based on the design of a humanitarian supply chain in Peru is developed in order to highlight the benefits and limits of the proposition.
    Keywords: efficiency, Facility location, Humanitarian supply chain, Pre-positioning, Resilience, Stochastic Multi-Scenarios Program
  • Mediation information system engineering based on hybrid service composition mechanism

    Références :
    Nicolas Boissel-Dallier, Frédérick Bénaben, Jean-Pierre Lorré et Hervé Pingaud. « Mediation information system engineering based on hybrid service composition mechanism ». In : Journal of Systems and Software 108 (oct. 2015). P. 39--59. ISSN : 01641212. DOI : 10.1016/j.jss.2015.05.064.
    Business-IT alignment nowadays has become crucial, with the expansion of service-based information systems and the need to collaborate with external partners. This research work therefore presents a hybrid service composition mechanism coupling logic-based and syntactic matchmaking of services and messages to transform a business process into an executable workflow. To meet the business requirements, this mechanism is based on both top-down and bottom-up approaches using available technical services and a generic semantic profile as pivot model. Whereas the service matchmaking focuses on the functional coverage of the generated workflow, the messageone generates the message transformation needed.
    Keywords: Interoperability, Mediation Information systems, Semantic web services
  • Towards a better management of complex emergencies through crisis management meta-modelling

    Références :
    Matthieu Lauras, Sébastien Truptil et Frédérick Bénaben. « Towards a better management of complex emergencies through crisis management meta-modelling ». In : Disasters 39.4 (1er oct. 2015). P. 687--714. ISSN : 1467-7717. DOI : 10.1111/disa.12122.
    Managing complex emergency situations is a challenging task, mainly due to the heterogeneity of the partners involved and the critical nature of such events. Whatever approach is adopted to support this objective, one unavoidable issue is knowledge management. In the context of our research project, gathering, formalising and exploiting all the knowledge and information about a given crisis situation is a critical requirement. This paper presents some research results concerning this specific topic: from a theoretical point of view, the generic dimensions of crisis characterisation are defined, while from a technical point of view, we describe a software solution able to collect that knowledge (based on meta-models and ontologies). This is used to confront the characteristics of the situation (context) with characteristics of the resources (relief system) in order to design a suitable response. Finally, an illustrative example concerning a crash between a tanker truck and a train is described.
    Keywords: complex emergency, crisis management, knowledge-based reasoning, meta-modelling, Ontology
  • Event-cloud platform to support decision-making in emergency management

    Références :
    Matthieu Lauras, Frédérick Bénaben, Sébastien Truptil et Aurélie Charles. « Event-cloud platform to support decision-making in emergency management ». In : Information Systems Frontiers 17.4 (août 2015). P. 857--869. ISSN : 1387-3326, 1572-9419. DOI : 10.1007/s10796-013-9475-0.
    The challenge of this paper is to underline the capability of an Event-Cloud Platform to support efficiently an emergency situation. We chose to focus on a nuclear crisis use case. The proposed approach consists in modeling the business processes of crisis response on the one hand, and in supporting the orchestration and execution of these processes by using an Event-Cloud Platform on the other hand. This paper shows how the use of Event-Cloud techniques can support crisis management stakeholders by automatizing non-value added tasks and by directing decision-makers on what really requires their capabilities of choice. If Event-Cloud technology is a very interesting and topical subject, very few research works have considered this to improve emergency management. This paper tries to fill this gap by considering and applying these technologies on a nuclear crisis use-case.
    Keywords: Business process modeling, Cloud-computing, Complex-event processing, Decision-making support, Emergency management, IT in Business, Management of Computing and Information Systems, Operations Research/Decision Theory, Service-oriented architecture, Systems Theory, Control
  • Optimization of a supply portfolio in the context of supply chain risk management: literature review

    Références :
    Faiza Hamdi, Ahmed Ghorbel, Faouzi Masmoudi et Lionel Dupont. « Optimization of a supply portfolio in the context of supply chain risk management: literature review ». In : Journal of Intelligent Manufacturing (31 juil. 2015). P. 1--26. ISSN : 0956-5515, 1572-8145. DOI : 10.1007/s10845-015-1128-3.
    The aim of this paper is to review the literature in the field of supplier selection under supply chain risk management. Collected papers from 2003 to 2014 are analyzed and classified, first, according to the characteristics of the problem they deal with, secondly, according to the approach they propose, and thirdly, according to the techniques they use. The papers have been grouped into five categories: the first group relates to quantitative approaches to supplier selection, the second concerns qualitative approaches, the third consists of hybrid approaches that blend two or more different approaches together, the fourth relates to simulation approaches and the last group to artificial intelligence. The techniques used in each category are outlined. The different approaches and their associated techniques are analyzed and some recommendations are made on improving their efficiency and performance. This paper is thus a systematic scope review of journal articles and conference papers issued during this period. It brings together a collection of 124 papers on the topic of supplier selection under supply chain risk management.
    Keywords: Control, Robotics, Mechatronics, Hybrid approach, Manufacturing, Machines, Tools, Optimization of a supply portfolio, Production/Logistics/Supply Chain, Qualitative approaches, Quantitaive approaches, Simulation approach, Supply chain risk management
  • A methodology proposal for collaborative business process elaboration using a model-driven approach

    Références :
    Wenxin Mu, Frédérick Bénaben et Hervé Pingaud. « A methodology proposal for collaborative business process elaboration using a model-driven approach ». In : Enterprise Information Systems 9.4 (19 mai 2015). P. 349--383. DOI : 10.1080/17517575.2013.771410.
    Business process management (BPM) principles are commonly used to improve processes within an organisation. But they can equally be applied to supporting the design of an Information System (IS). In a collaborative situation involving several partners, this type of BPM approach may be useful to support the design of a Mediation Information System (MIS), which would ensure interoperability between the partners' ISs (which are assumed to be service oriented). To achieve this objective, the first main task is to build a collaborative business process cartography. The aim of this article is to present a method for bringing together collaborative information and elaborating collaborative business processes from the information gathered (by using a collaborative situation framework, an organisational model, an informational model, a functional model and a metamodel and by using model transformation rules).
    Keywords: business process management, interoperability, mediation, model-driven engineering, service-oriented architecture
  • Event-driven agility of interoperability during the Run-time of collaborative processes

    Références :
    Anne-Marie Barthe-Delanoë, Sébastien Truptil, Frédérick Bénaben et Hervé Pingaud. « Event-driven agility of interoperability during the Run-time of collaborative processes ». In : Decision Support Systems 59 (mars 2014). P. 171--179. ISSN : 0167-9236. DOI : 10.1016/j.dss.2013.11.005.
    The modem business environment tends to involve a large network of heterogeneous people, devices and organizations that engage in collaborative processes among themselves. Given the nature of this type of collaboration and the high degree of interoperability between partner Information Systems, these processes need to be agile in order to respond to changes in context, which may occur at any time during the collaborative situation. The objective is to build a Mediation Information System (MIS), in support of collaborative situations, whose architecture must be (i) built to be relevant to the collaborative situation under consideration, (ii) more easily integrated into the existing systems, and (iii) sufficiently agile, through its awareness of the environment and of process events, and through the way it reacts to events detected as being relevant. To apply agility mechanisms, it is crucial to detect the significant events that will lead to a subsequent evolution of the situation (detection step). Event-Driven Architecture (EDA) is used to design the structure of the part of the system that is in charge of MIS agility. This architecture takes the events into account, manages them and, if needed, uses them to trigger the adaptation of the MIS. We have defined a means to monitor the evolution of the situation. If relevant changes are detected, and if the situation does not evolve in the expected way, an adaptation is proposed. It is concluded that the principles of detection and adaptation, combined with the responsiveness of the system (provided by the automation of transitions), and based on Event Driven Architecture principles, together provide the agility required for collaborative processes. (C) 2013 Elsevier B.V. All rights reserved.
    Keywords: Adaptation, Agility, architecture, business process management, Complex event processing, Decision making, Dynamic change, Interoperability, systems
  • Semantic issues in model-driven management of information system interoperability

    Références :
    Frédérick Bénaben, Nicolas Boissel-Dallier, Hervé Pingaud et Jean-Pierre Lorré. « Semantic issues in model-driven management of information system interoperability ». In : International Journal of Computer Integrated Manufacturing 26.11 (1er nov. 2013). P. 1042--1053. ISSN : 0951-192X. DOI : 10.1080/0951192X.2012.684712.
    The Mediation Information System Engineering (MISE Project) aims at providing collaborating organisations with a mediation information system (MIS) in charge of supporting interoperability of a collaborative network. The MISE proposes an overall MIS design method according to a model-driven approach, based on model transformations. This MIS is in charge of managing (i) information, (ii) functions and (iii) processes among the information systems (IS) of partner organisations involved in the network. Semantic issues are accompanying this triple objective: How to deal with information reconciliation? How to ensure the matching between business functions and technical services? How to identify workflows among business processes? This article aims first at presenting the MISE approach, second at defining the semantic gaps along the MISE approach and third at describing some past, current and future research works that deal with these issues. Finally and as a conclusion, the very design-oriented' previous considerations are confronted with 'runtime' requirements.
    Keywords: framework, information system, Interoperability, model-driven engineering, semantic reconciliation, web services
  • Towards a crisis performance-measurement system

    Références :
    Carine Rongier, Matthieu Lauras, François Galasso et Didier Gourc. « Towards a crisis performance-measurement system ». In : International Journal of Computer Integrated Manufacturing 26.11 (1er nov. 2013). P. 1087--1102. ISSN : 0951-192X. DOI : 10.1080/0951192X.2012.684711.
    During a crisis, the main goal for decision-makers consists in restoring a stabilised nominal mode. The stakeholders face considerable pressure and drastic constraints in response time and coordination. This study proposes a method to support these stakeholders in making responsive and accurate decisions while carrying out a performance evaluation of the activities that run during the crisis-response process. This method is composed of four steps: (1) characterisation of the crisis-response system, (2) selection of system components to evaluate in priority, (3) determination of performance dimensions to consider and (4) creation of indicators. Currently, performance evaluation is only used subsequent to a crisis, due to difficulties in gathering and aggregating information into trustable performance indicators. This paper proposes a method to obtain a relevant and dynamic decision-support system. Decision-makers will use it to resolve the crisis based on performance evaluation, in addition to the essential experience they undergo. A case study of crisis management within the French Red Cross non-governmental organisation is developed, through a Web-based prototype, in order to explain how performance indicators can both support crisis-response management and improve the collaboration of stakeholders.
    Keywords: crisis management, disaster management, humanitarian organisation process, management, metrics, performance assessment, performance indicators, performance-measurement system, supply chain performance
  • A decision support system for optimising the order fulfilment process

    Références :
    Uche Okongwu, Matthieu Lauras, Lionel Dupont et Vérane Humez. « A decision support system for optimising the order fulfilment process ». In : Production Planning & Control 23.8 (2012). P. 581--598. ISSN : 0953-7287. DOI : 10.1080/09537287.2011.566230.
    Many authors have highlighted gaps at the interfaces between supply chains (SCs) and demand chains. Generally, the latter tends primarily to be 'agile' by maximising effectiveness and responsiveness while the former tends to be 'lean' by maximising efficiency. When, in the SC, disruptions (that lead to stock-out situations) occur after customer orders have been accepted, managers are faced with the problem of maximising customer satisfaction while taking into consideration the conflicting objectives of the supply and demand sides of the order fulfilment process. This article proposes a cross-functional multi-criteria decision-making (advanced available-to-promise) tool that provides different strategic options from which a solution can be chosen. It also proposes a performance measurement system to support the decision-making and improvement process. The results of some experimental tests show that the model enables to make strategic decisions on the degree of flexibility required to achieve the desired level of customer service.
    Keywords: Advanced available-to-promise, agility, Demand chain, Lean, Order fulfilment process, Supply chain
  • Scheduling rules to minimize total tardiness in a parallel machine problem with setup and calendar constraints

    Références :
    Jacques Lamothe, François Marmier, Matthieu Dupuy, Paul Gaborit et Lionel Dupont. « Scheduling rules to minimize total tardiness in a parallel machine problem with setup and calendar constraints ». In : Computers & Operations Research 39.6 (juin 2012). P. 1236--1244. ISSN : 0305-0548. DOI : 10.1016/j.cor.2010.07.007.
    Quality control lead times are one of most significant causes of loss of time in the pharmaceutical and cosmetics industries. This is partly due to the organization of laboratories that feature parallel multipurpose machines for chromatographic analyses. The testing process requires long setup times and operators are needed to launch the process. The various controls are non-preemptive and are characterized by a release date, a due date and available routings. These quality processes lead to significant delays, and we therefore evaluate the total tardiness criterion. Previous heuristics were defined for the total tardiness criterion, parallel machines, and setup such as apparent tardiness cost (ATC) and ATC with setups (ATCS). We propose new rules and a simulated annealing procedure in order to minimize total tardiness. (C) 2010 Elsevier Ltd. All rights reserved.
    Keywords: algorithms, costs, Heuristics, jobs, Parallel machine, Scheduling, sequence, Simulated annealing, times, total weighted tardiness
  • A supply chain performance analysis of a pull inspired supply strategy faced to demand uncertainties

    Références :
    Guillaume Marques, Jacques Lamothe, Caroline Thierry et Didier Gourc. « A supply chain performance analysis of a pull inspired supply strategy faced to demand uncertainties ». In : Journal of Intelligent Manufacturing 23.1 (févr. 2012). P. 91--108. ISSN : 0956-5515. DOI : 10.1007/s10845-009-0337-z.
    Vendor Managed Inventory (VMI) is currently seen as a short-term replenishment pull system. Moreover, VMI is usually synonymous with a distribution context and stable demand. However, industrial partners are faced with uncertainty in the context of a B to B relationship. Thus, an adaptation of the actors' planning processes is needed and the question is posed of the interest of VMI in a context of uncertain demand. The purpose of this paper is firstly to analyze the link between VMI and pull logic. Secondly, we explore the extension of VMI notions to the relationship between industrial partners and we confront VMI with uncertain demand in terms of trend, vision of the trend and variability in order to verify the usual stable demand assumption. We also present an integration of VMI into a simulation tool called LogiRisk that we have developed for the evaluation of risks of in supply chain collaboration policies, and a small case study.
    Keywords: conwip, determinants, integration, mrp, outcomes, Pull, replenishment, Risk, Simulation, system, Uncertainty, Vendor Managed Inventory, vendor-managed inventory, vmi
  • Multi-criteria performance analysis for decision making in project management

    Références :
    Guillaume Marques, Didier Gourc et Matthieu Lauras. « Multi-criteria performance analysis for decision making in project management ». In : International Journal of Project Management 29.8 (déc. 2011). P. 1057--1069. ISSN : 0263-7863. DOI : 10.1016/j.ijproman.2010.10.002.
    This study is focused on decision support in the context of product and service development projects. Decision support requires the capacity to characterize the current state of the project (performance evaluation) and the decision-maker's point of view. However, the different projects' stakeholders do not have the same needs in terms of performance evaluation to support their decision-making processes. Furthermore, in some cases controlling project performance using the elementary components of the Iron Triangle (Cost, Time and Quality) alone seems inefficient. This paper proposes a new multi-dimensional Project Performance Measurement System that would enable managers to deal with the volume of data. The proposition integrates the only character of each project (tasks, objectives, decision-makers personality and competences), several good practices in terms of universal project management dimensions on the one hand, and in terms of performance analysis on the other hand. Then, we show how an aggregation tool called MACBETH is used to analyze the performance measures according to project managers' own performance interests. A case study illustrates the proposed system. (C) 2010 Elsevier Ltd. and IPMA. All rights reserved.
    Keywords: Decision support systems, efficiency, macbeth, model, Multiple criteria analysis, Performance measurement system, Project management, Project performance, system
  • An enterprise modelling approach for better optimisation modelling: application to the humanitarian relief chain coordination problem

    Références :
    Humanitarian supply chains (HSC) can be considered a new research area. The number of applied scientific publications has considerably increased over the past 15 years. About half of this research work uses quantitative techniques as optimisation decision-support systems. But due to the recentness of this academic area, researchers are finding it difficult to develop accurate, and above all, reliable mathematical models to support their steps towards improvement. This is particularly true concerning the crucial problems of coordination in HSCs. This paper tackles the issue by developing an original quantitative modelling support method. Based on enterprise modelling methodologies, we propose a business process modelling approach that helps in understanding, analysing, evaluating and then developing the formal expression of an HSC. Such a model, therefore, clearly has an added value for practitioners and should enable relevant quantitative models to be produced. Finally, an application on the emergency response processes of the International Federation of Red Cross is detailed in order to validate the relevance and the applicability of our proposal. This experiment allows all the variables and parameters that should be useful for improving the efficiency of the network to be identified.
    Keywords: Coordination, disaster relief, Enterprise modelling, Humanitarian supply chains, logistics, management, Optimisation modelling, or/ms, Relief chains
  • A model to define and assess the agility of supply chains: building on humanitarian experience

    Références :
    Aurélie Charles, Matthieu Lauras et Luk Van Wassenhove. « A model to define and assess the agility of supply chains: building on humanitarian experience ». In : International Journal of Physical Distribution & Logistics Management 40.8 (2010). P. 722--741. ISSN : 0960-0035. DOI : 10.1108/09600031011079355.
    Purpose - By constantly working in environments with high degree of uncertainty, humanitarian organizations end up becoming specialists in the implementation of agile systems. Their counterparts in profit-making organizations have a lot to learn from them in this domain. Volatility of demand, imbalance between supply and demand and disruptions are all factors that affect commercial supply chains and call for a high level of agility. The aims of this paper are twofold: first, to clearly define the concept of supply chain agility, and second, to build a model for assessing the level of agility of a supply chain. Design/methodology/approach - Three approaches are used in this research: literature review, case study and symbolic modeling. Findings - The paper developed first, a framework for defining supply chain agility and second, a model for assessing and improving the capabilities of humanitarian and commercial supply chains in terms of agility, based on an analysis of humanitarian approaches. Research limitations/implications - The model has been developed thanks to inputs from humanitarian practitioners and feedbacks from academics. The practical application to various humanitarian relief operations and commercial supply chains is yet to be done. Originality/value - This paper contributes significantly to clarifying the notion of supply chain agility. It also provides a consistent, robust and reproducible method of assessing supply chain agility, which seems appropriate for both humanitarian and business sectors. Finally, it is complementary to existant research on humanitarian logistics. It shows that though humanitarian professionals have a lot to learn from the private sector, the reverse is also true.
    Keywords: aid, Aid agencies, capabilities, definition, flexibility, Flexible organizations, modelling, supply chain management
  • A review of Vendor Managed Inventory (VMI): from concept to processes

    Références :
    Guillaume Marques, Caroline Thierry, Jacques Lamothe et Didier Gourc. « A review of Vendor Managed Inventory (VMI): from concept to processes ». In : Production Planning & Control 21.6 (2010). P. 547--561. ISSN : 0953-7287. DOI : 10.1080/09537287.2010.488937.
    In the modern supplier-customer relationship, Vendor Managed Inventory (VMI) is used to monitor the customer's inventory replenishment. Despite the large amount of literature on the subject, it is difficult to clearly define VMI and the main associated processes. Beyond the short-term pull system inventory replenishment often studied in academic works, partners have to share their vision of the demand, their requirements and their constraints in order to fix shared objectives for the medium/long-term. In other words, the integration of VMI implies consequences for the collaborative process that links each partner's different planning processes. In this article we propose a literature review of VMI. Based on the conceptual elements extracted from this analysis, we suggest a VMI macro-process that summarises both operational and collaborative elements of VMI.
    Keywords: collaboration, determinants, impact, information, model, operating parameters, optimization, replenishment, Risk, supply chain, supply chain management, system, Vendor Managed Inventory
  • Knowledge-based system for collaborative process specification

    Références :
    Vatcharaphun Rajsiri, Jean-Pierre Lorré, Frédérick Bénaben et Hervé Pingaud. « Knowledge-based system for collaborative process specification ». In : Computers in Industry 61.2 (févr. 2010). P. 161--175. ISSN : 0166-3615. DOI : 10.1016/j.compind.2009.10.012.
    This paper presents an ontology-based approach for the design of a collaborative business process model (CBP). This CBP is considered as a specification of needs in order to build a collaboration information system (CIS) for a network of organizations. The study is a part of a model-driven engineering approach of the CIS in a specific enterprise interoperability framework that will be summarised. An adaptation of the Business Process Modelling Notation (BPMN) is used to represent the CBP model. We develop a knowledge-based system (KbS) which is composed of three main parts: knowledge gathering, knowledge representation and reasoning, and collaborative business process modelling. The first part starts from a high abstraction level where knowledge from business partners is captured. A collaboration ontology is defined in order to provide a structure to store and use the knowledge captured. In parallel, we try to reuse generic existing knowledge about business processes from the MIT Process Handbook repository. This results in a collaboration process ontology that is also described. A set of rules is defined in order to extract knowledge about fragments of the CBP model from the two previous ontologies. These fragments are finally assembled in the third part of the KbS. A prototype of the KbS has been developed in order to implement and support this approach. The prototype is a computer-aided design tool of the CBP. In this paper, we will present the theoretical aspects of each part of this KbS as well as the tools that we developed and used in order to support its functionalities. (C) 2009 Elsevier B.V. All rights reserved.
    Keywords: Collaborative process, Deduction rules, Interoperability of information systems, Model-driven architecture, Ontology
  • Towards a multi-dimensional project Performance Measurement System

    Références :
    Matthieu Lauras, Guillaume Marques et Didier Gourc. « Towards a multi-dimensional project Performance Measurement System ». In : Decision Support Systems 48.2 (janv. 2010). P. 342--353. ISSN : 0167-9236. DOI : 10.1016/j.dss.2009.09.002.
    This paper discusses the difficulty of controlling a complex project caused by the great number of performance indicators. The problem studied is how to allow project managers to better control the performance of their projects. From a literature review we noted several critical aspects to this problem: there are many dimensions for evaluating project performance (cost, time, quality, risk, etc.); performance factors should be able to be relevantly aggregated for controlling the project, but no formalized tool exists to do this. We suggest a method to facilitate project performance analysis via a multi-criteria approach. The method focuses on three particular axes for the analysis of project performance: project task, performance indicator categories, and a breakdown of the performance triptych (Effectiveness. Efficiency, Relevance). Finally, the MACBETH method is used to aggregate performance expressions. An application case study examining a real project management situation is included to illustrate the implementation. (c) 2009 Elsevier B.V. All rights reserved.
    Keywords: decision-support, Decision support systems, Design, efficiency, macbeth, model, Multiple criteria analysis, Performance measurement system, Project management, Project performance
  • A model-driven approach for collaborative service-oriented architecture design

    Références :
    Jihed Touzi, Frédérick Bénaben, Hervé Pingaud et Jean-Pierre Lorré. « A model-driven approach for collaborative service-oriented architecture design ». In : International Journal of Production Economics 121.1 (sept. 2009). P. 5--20. ISSN : 0925-5273. DOI : 10.1016/j.ijpe.2008.09.019.
    In a collaborative context, the integration of industrial partners deeply depends on the ability to use a collaborative architecture to interact efficiently. In this paper, we propose to tackle this point according to the fact that partners of the collaboration respect the Service-Oriented Architecture (SOA) paradigm. We propose to design such a collaborative architecture according to Model-Driven Architecture (MDA) principles. We aim at using business models to design a logical model of a solution (logical architecture) as a principal step to reach the final collaborative solution. This paper presents the theoretical aspects of this subject and the dedicated transformation rules. (C) 2009 Elsevier B.V. All rights reserved.
    Keywords: bpmn, information system, mda, Process Modelling, soa, Transformation rule
  • Branch and bound algorithm for a facility location problem with concave site dependent costs

    Références :
    Lionel Dupont. « Branch and bound algorithm for a facility location problem with concave site dependent costs ». In : International Journal of Production Economics 112.1 (mars 2008). P. 245--254. ISSN : 0925-5273. DOI : 10.1016/j.ijpe.2007.04.001.
    The purpose of facility location models is to select a set of facilities (warehouses, plants, public facilities, antennas, etc.) to be implanted over a given area in order to satisfy the needs of all or part of the customers within this area. In this paper, the objective is to minimize the sum of the costs of investment, production and distribution while satisfying all customers' demands. We introduce a new type of facility location model, in which the global cost incurred for each established facility is a concave function of the quantity q delivered by this facility. We introduce some properties of an optimal solution and derive heuristic algorithms and a branch and bound method from these properties. Numerical examples illustrate this approach. (c) 2007 Elsevier B.V. All rights reserved.
    Keywords: branch and bound, concave cost, dual-based procedure, facility location problem, Heuristics, neural networks, plant, tabu search, warehouse location
  • An optimization model for selecting a product family and designing its supply chain

    Références :
    Jacques Lamothe, Khaled Hadj-Hamou et Michel Aldanondo. « An optimization model for selecting a product family and designing its supply chain ». In : European Journal of Operational Research 169.3 (16 mars 2006). P. 1030--1047. ISSN : 0377-2217. DOI : 10.1016/j.ejor.2005.02.007.
    When designing a new family of products, designers and manufacturers must define the product family and its supply chain simultaneously. At the very first step of the design process, designers propose various solutions for the set of variants of a product family and their bill-of-materials. The second step is to select some of these variants while choosing the architecture of the supply chain. A mixed integer linear programming model is investigated that optimizes the operating cost of the resulting supply chain while choosing the product variants. This work is applied to the problem of an automotive supplier. (c) 2005 Elsevier B.V. All rights reserved.
    Keywords: management, mixed integer linear programming (MILP), product family design, supply chain design, supply chain management, system
  • Re-planning support system for make-to-order production with reserved resources

    Références :
    Caroline Thierry, Jacques Lamothe et Vincent Galvagnon. « Re-planning support system for make-to-order production with reserved resources ». In : International Journal of Production Research 42.23 (1er déc. 2004). P. 4993--5008. ISSN : 0020-7543. DOI : 10.1080/00207540412331282042.
    Make-to-order production is often organized into projects with their own objectives. Such projects use strategic and critical resources that must be reserved at a strategic or a tactical planning level. When external resources need to be taken into consideration, they must be reserved based on their set of free time windows. A medium-term planning support system for the manager of a project where external resources are critical is proposed. By providing explanations for project inconsistencies, this system enables the decision-maker to restore consistency. After creating the initial medium-term plan, planning activity essentially consists in updating the existing schedule of a project when unexpected events arise. These may be due to internal or external disturbances. Indicators are proposed to help the manager follow the dynamic impact the disturbances will have on the project.
    Keywords: constraints, critical-path, models
  • Handling soft constraints in hoist scheduling problems: the fuzzy approach

    Références :
    Hélène Fargier et Jacques Lamothe. « Handling soft constraints in hoist scheduling problems: the fuzzy approach ». In : Engineering Applications of Artificial Intelligence 14.3 (juin 2001). P. 387--399. ISSN : 0952-1976. DOI : 10.1016/S0952-1976(01)00008-2.
    The Hoist Scheduling Problem (HSP) deals with the scheduling of hoists that move products between tanks in electroplating facilities that perform chemical surface treatments. In HSP, the gradual effect of soaking times (operation duration in tanks) on the quality of treatment can be represented by means of fuzzy sets: the satisfaction degree in a fuzzy interval models a quality evaluation of the chemical treatment. When temporal bounds are required, an implicit relaxation of these flexible constraints can thus be performed so as to meet the due-date. When the objective is rather a minimization of the makespan, a bi-criteria decision problem has to be dealt with that involves both the quality and the line throughput optimization. Rather than an aggregation of the two evaluations under the form of a single criterion, we propose a decision-support approach that quickly converges to a good trade-off between the two criteria. (C) 2001 Elsevier Science Ltd. All rights reserved.
    Keywords: due-dates, fuzzy constraints, fuzzy logic, Heuristics, Hoist scheduling, line, search algorithms, systems

Projets en cours

  • C2NET

    Débuté le : 01/01/2015

    Le projet C2Net concerne le développement d'une plateforme cloud supportant la création, l'optimisation, la négociation, le suivi de plans collaboratifs liés au pilotage de flux logistiques depuis l'approvisionnement, la fabrication jusqu'à la distribution dans diverses chaînes logistiques.

  • DRIVER

    Débuté le : 01/04/2014

    Le projet DRIVER a démarré début 2014 pour une durée de 4 ans et demie. C’est un projet de type Collaborative Project (large-scale integrating project) regroupant 40 partenaires européens. Ce projet présente trois objectifs principaux :

Projets terminés

  • GéNéPi

    Débuté le : 01/09/2014 Fini le : 01/09/2017

    GéNéPi — Granularité des Niveaux de Pilotage en Gestion de Crise

    Les différents retours d’expérience sur le domaine de la gestion de crise permettent de dresser deux constats majeurs :

  • CRIBA

    Débuté le : 01/01/2013 Fini le : 31/07/2016

    L'objectif du projet C.R.I.B.A., déposé avec le centre Rapsodee, vise à démontrer la faisabilité d’une solution industrielle globale pour la rénovation de bâtiments d’habitation collectifs datant des années 1960/1970, à très haute performance énergétique (BEPOS) dans des coûts maîtrisés. L’idée est d’isoler ces bâtiments par l’extérieur afin d’améliorer de manière significative leur performance énergétique. De nombreuses entreprises sont déjà sur ce créneau, mais le plus souvent de manière très artisanale.

  • OpenPaaS

    Débuté le : 01/07/2012 Fini le : 30/06/2015

    Le projet OpenPaaS (Open Plateform as a Service) concerne l’étude, la définition et le prototypage d’une plateforme « cloud » destinée à proposer aux organisations un environnement de collaboration. Intégrant schématiquement certains codes des réseaux sociaux, cette plateforme doit proposer un certain nombre d’outils (de design-time et de run-time) permettant aux organisations de partager un profil public afin de mettre en œuvre des partenariats (détection, définition et implémentation des collaborations potentielles).

  • Plas'O'Soins

    Débuté le : 01/04/2010 Fini le : 31/12/2014

    Pour compléter la prise en charge des patients effectuée par les hôpitaux et cliniques, des
    structures de proximité, HAD, MAD ou SSIAD, se sont développées ces dernières années. Elles
    mobilisent des acteurs de proximité qui se déplacent au domicile du patient. Afin d'améliorer la
    qualité de soins, et dans un souci d'efficience des moyens mobilisés, l’un des enjeux majeurs porte
    sur la coordination de ces différents acteurs. Le projet PlaS'O'Soins a pour objectif de développer

  • SySO

    Débuté le : 28/10/2010 Fini le : 16/12/2013

    Face à l'augmentation de la demande de prise en charge à domicile des personnes âgéesou semi-dépendantes, la mise en place d'un système permettant la coordination et le suivi desinterventions des professionnels de l'aide à domicile devient nécessaire.

  • SocEDA

    Débuté le : 01/10/2010 Fini le : 30/09/2013

    Le projet SocEDA (Social Event-Driven Architecture) mobilise les partenaires suivants : Thalès-Communications, Orange, EBM-WebSourcing et INRIA. Ce projet concerne l’exploitation d’outils de gestion complexe d’événements (CEP pour Complex Event Processing) afin de définir un environnement réactif quant à l’occurrence d’événements au sein de systèmes membres de cet environnement.

  • SIM-PeTra

    Débuté le : 08/09/2011 Fini le : 07/09/2013

    Le projet SIM-PeTra (Système d’Information de Médiation, application aux Perturbations dans les Transports) est réalisé en partenariat avec le CETE de l’Ouest (Centre d’Etude des Techniques de l’Equipement) et le CRICR de Rennes (Centre Régional d’Information et de Coordination Routière) sur la thématique de la gestion des crises dans les transports routiers. Il s’agit de définir spécifiquement une démarche outillée pour la construction de SI dédié à la médiation en gestion de crise météorologique dans les transports routiers.

  • ISTA-3

    Débuté le : 15/10/2008 Fini le : 14/01/2012

    Le projet ISTA3 (Interopérabilité de 3 e génération pour les sous-traitants de l’Aéronautique) est un projet fortement porté par le pôle GSO de l’InterOp V-LAB. Ces travaux visent à proposer une démarche dirigée par les modèles pour prendre en charge l’interopérabilité entre les sous-traitants d’Airbus. La participation du CGI concerne surtout, pour l’axe IO, la partie transformation de modèles (entre la caractérisation de la collaboration et les modèles permettant d’aboutir à son pilotage) et celle sur la réconciliation sémantique.

  • JOnES

    Débuté le : 01/01/2007 Fini le : 01/01/2011

    à compléter

  • ISyCri

    Débuté le : 03/05/2007 Fini le : 02/02/2010

    ISyCri (Interopérabilité des Systèmes en situation de Crise) est un projet de recherche financé sur l’appel « sécurité » de l’ANR. Il concernait la gestion des situations de crise : caractérisation de ces situations, identification des processus de réponse, support de l’interopérabilité des SI des acteurs de la résolution de la crise (via la définition d’un SI Médiateur agile, adapté et adaptable à la situation). La participation du CGI dans ce projet concernait tout d’abord le rôle de coordinateur du projet.

Thèses terminées